Session: Panel: Raising the Bar on Data Quality

Quality data is crucial for ensuring the insights that businesses and organizations rely on are reliable. As the threat to data quality continues to rise, it is essential that clients, agencies and sample providers are working together to ensure the highest quality data. In this interactive session, Greg Matheson, Chair of the CRIC Online Research Committee and Margaret Brigley, CRIC Vice Chair and Chair of the CRIC Standards Committee will review the ongoing and emerging risks to data quality. They will also introduce the Clients’ Guide to Data Quality in Online Research. The guide was designed to increase clients’ understanding of the online research process from sample selection to fieldwork and to help clients make decisions that result in high quality data. The guide is CRIC’s first contribution the Global Data Qualitative, a global alliance to champion data quality in market research. Anyone who conducts, commissions or relies on online research will not want to miss this session.

Greg Matheson

Co-CEO, Quest Mindshare | CEO, dtect, Quest Mindshare | dtect

As Quest’s managing partner and over 25 years in the industry, Greg co-founded Quest to deliver a viable, trustworthy data collection and insights experience for brands and businesses alike. A passionate voice behind the need for the industry’s technological evolution, Greg’s vision and relentless drive to build Quest into one of the premier providers of quantitative sampling, online research and technology is only matched by the skill, professionalism and dedication of the best team in the business.

Margaret Brigley

CEO, Narrative Research

Margaret is CEO & Partner of Narrative Research, a national, full-service marketing research firm headquartered in Halifax, Nova Scotia. Margaret offers clients more than 30 years of communications, marketing, and research experience in the private, non-profit, and public sectors. Her research expertise includes both qualitative and quantitative methods. She is a professionally trained focus group moderator and has worked with a wide range of private and public sector organizations across Canada and internationally.

Margaret is actively involved in the industry as Vice Chair of CRIC, Chair of CRIC’s Standards Committee, and Chair of CRIC’s communications committee. She is a member of ESOMAR, and a Certified Analytics and Insight Professional (CAIP).